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Customer reviews

Rating 4.6 out of 5 stars with 11901 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 11,901 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer ever had. Wife was able to start her crafting gig and she loved every minute of it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very accommodating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was super helpful in finding what i needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! We can always count on them to sort out any issues with our computers, laptops, tv's, etc. This is a great product at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part for laptops and I recommend everyone to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resovlnig issues with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't my first protection plan Geek squad has always helped me resolve issues whether by phone or in person without making me , a not very computer savvy person, feel stupid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me very good advice and listed to what I needed to get fixed. They were very patient and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides the peace of mind knowing help is available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out to install were respectful and helpful with the mounting and programming of the new TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to see the keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer In fortunately it’s hard to see the keys with the keyboard back light. It’s speed and storage is great, like I said I can’t see the keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really useful just Incase anything happens to it I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad good, online factory not so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my Chromebook and showed me how to do it if it should happen again. Doesn't get any better than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this yet thankfully, but it's a great piece of mind, especially for how much laptops cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I AM A MEMBER OF THE GEEK CLUB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK CLUB IS WONDERFUL TO HAVE, BECAUSE THEY WILL CHECK OUT EVERYTHING YOU HAVE PROBLEM WITH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far any support I have received through this purchase I have been enjoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is tops. No money out of pocket to fix my broken HP ENVY. NO questions asked about damage, No reciept. No problem. Everything covered. I am so glad i bought the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy and geek squad great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad their awesome they came to fix my tv that still under warranty they couldn't fix it instead they replaced it with new one no question ask im happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this is just security knowing if I need it it there, thankfully our products have been amazing and we haven’t had any issues. Best Buy is my go to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product for a great price . I would buy this product again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a relief knowing that if anything happens to my computer, Best Buy has my l back. Good value for what you potentially get with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them numerous times and the package was a great deal for the issues I have had to come into the store to have fixed. When my hard drive was partitioned by mistake was the only time they did not help as much as I would have liked.

    I would recommend this to a friend