Customer Ratings & Reviews

Great service, I recommend this protection to anyone.

Anything good all fungsional working im happy with this product

I never buy anything expensive without purchasing the warranty. I have used them in the past and Best Buy makes it easy to repair or repkace items quickly.

With 3 year protection, peace of mind is always a guarantee no matter what happens! There is no price tag for that and its worth every dollar! Everyone should always get the extended warranty for this reason. Anytime I have needed it the process to replace the product has been amazingly quick and easy.

I recently dropped my computer and having this was a saving grace! It covered all of the damage.

Purchasing The Geek Squad protection is one of the best things that you can do when you get a device particularly a laptop from Best Buy almost every single year something happens to my laptop there's some type of malfunction with it and I have to send it in for service and there's been instances where they said they couldn't fix it so I received a credit which is a gift card towards the purchase of a new laptop the only thing that I have to do is buy a new warranty and pay the difference. I received the full purchase value of the computer so that I can get a replacement One,annoying thing I is having to bring your computer to Best Buy and it even doesn't matter if it's a small issue they have to mail it off and it takes about 2 to 4 weeks to get your device back that's a little annoying but I'd rather have the the coverage instead of the expense and hassle of trying to find someone to repair my computer or if something malfunctions with it after the manufacturer warranty having to purchase a brand new computer 100% out of pocket so this is one of the best things you can do. make sure your manufacturer doesn't have a warranty that's comfortable because sometimes it can be a little cheaper I found out when I purchased my new computer that the manufacturer had a similar warranty but was significantly less just a FYI so make sure and you still even if you purchase the computer from Best Buy in some cases you can still purchase the warranty you can purchase the warranty separately and I believe if you don't purchase your accident coverage right away you still have 30 days to get it so but you know you don't want to play with it just do your homework but coverage for your device is important

Very helpful as tried use new lenova, never had before. No c drive Ques, back up drive type need, etc. Very patient, answered all my questions, concerns and assisted through this process. Thank you.

They have always been helpful when we call. If repairs are needed they are done in a timely fashion.

This was for my 9 year old and she loves it and uses it daily

Havent used it for this purchase but have for others. Money well spent

I havent used them in a while but last time i did they got the job done

The "Squad" knows their stuff. Unfortunately, there are limitations to what they are allowed to do. For example: I had an issue with my trade in and couldn't leave it for them to finish the task. Just a bit of hassle.

Great computer for basic searching and streaming. Nice sleek look. Sleek keys for ease of typing. Couldn't ask for a better laptop.

Great product for the price would recommend anyone getting it

They saved me money with all my electronics and computers. I have sent most of them to get checked or fixed.

This is the best value for your money, The teams across the country are well trained and can help you almost anytime of day. I highly recommend investing in the Geek Squad service!! Your own IT team anywhere there is a Best Buy! They can fix your computer, they can trouble shoot, they download new programs, and they do it fast!

Good communication from the team, able to schedule appointment with no problems

Great laptop! Solid build and easy to handle. A tad bit heavy.

Decent price knowing that I will be using this laptop everyday. Definitely read what it covers though.

Geeks squad was kind and patient. I went in to get my lap top fixed. They gave me a gift card instead because it couldn’t be fixed.