Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11957 reviews
(11,957 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad solves all your problems when your device dont work they know how to make a customer come out with a smile
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent looked the damage and knew what was wrong with the laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer answered ALL my questions and concerns. Geek squad service is a must have. It would be a mistake not to have. Treadmill
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Didnt use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is good but havent used it yet. I forgot I had this and had to pay another company to fix a virus. Wish I had gone through Geek Squad
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad computer coverage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gives me comfort to know if anything happens I am covered. Living with teenagers and little kids it gets crazy. It’s good to know geek squad has my back!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Grandparents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer has its one year warranty but we bought this extended one in case our grandson dropped it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
That's how it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used the 1 year guarantee because my mom loves the laptop
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is such a great thing to have. This is my second time purchasing an item with geek squad protection. Can’t buy an item without it!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a backup in case I run into issues with our new laptop… I did not.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They offer repairs for little to know cost, depending on what needs to be repaired. They offer discounts on some purchase's warranty. And etc.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has come a long way. They are so awesome! i have used the in store service as well as email and phone communications. Knowledgeable , ready to help and fix whatever needs to be fixed or changed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great support and assistance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek agents have always been very professional and well trained in all aspects of computer usage and technical issues and solutions to problems.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always professional service. Very knowledgeable staff.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully you don't have to use this but if you need it... it saves a lot of money and Best Buy has a good repair record with me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Would recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to be covered in case of accidents when it comes to my new Lenovo Yoga laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Super Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying experience great; great geek squad is great
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
a must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased a really good laptop and what to have covered just in case something happens, that is why I purchased the GREEK SQUAD accidental protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Iv use the squad a few times they always resolved my issue on laptop
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Sevice was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter broke screen on her laptop while at college. Brought it in for repair and it was returned in brand new condition.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this story with us! We're so glad that everything went well and hope the laptop's working great. If you have any questions or concerns, please let us know!
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to try this so far but had previous experience with geek squad that was great
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


