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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11956 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 11,956 reviews
  • Rated 5 out of 5 stars

    Geek squad laptop setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased that the Geek Squad spent so much time with me to set up my computer. They were very patient answering all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have the extra coverage in case of an incident protect you against viruses, phishing, etc.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing product just rating for the points! And filling this out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geek squad protection plan. Best thing ever. If you have to use it, they are extremely helpful and knowledgably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad replaced the hard drive in my desk top. There was a cost for item, but no labor. COVID 19 delayed the repair time. Not their fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protect Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchase Geek Squad protection for every major appliance and electronic device purchase. It's worth it in the long term!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I purchased this. I'm hoping to not have to use this, but I'd rather have it and not need it then need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet had to use the services for the laptop i bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the coverage from the service; consumer service is extremely nice to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A valuable team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful with all my computer needs. They are courteous and upfront towards me. I recommend getting their services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Taken Care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team there got me taken care of, even though geek squad hq was not my best experience. I am thankful for people like the upper rake of geek squad at this Hoover Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use however my sis highly recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Laptop And Reliable Service For Basic Needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids are hard on technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month into distance-learning my daughter broke her school provided chrome book. I definitely don’t want to deal with next three years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tbh, the service was fantastic and the service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased accidental Geek Squad protection for every single product I purchase from Best Buy! They are friendly, helpful and always fix my electronics. It's a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad to have coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought many computers over the years. the coverage is nice to have as you never know when you'll need it. all previous work was satisfactory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are a fool if you buy any electronic without any protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best warranties in the market. Customer service is friendly and no hassle to use it. I always get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a warranty on everything I buy from Best Buy!

    I would recommend this to a friend