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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11907 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 11,907 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection on your tech, never had any major issues with my purchases but you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for my former laptop and other devices. I love their speedy service and knowledgeable techs. Definitely recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for families with wear and tear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you have teenagers who are a little questionable of care towards devices and usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek Squad protection. It gives me relief that I don’t have to go through a major hassle if I have issues with my computer.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but it's worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you will be so thankful for having this service just get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers all your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good protection plan. You hope you never have to use it, but you will be so glad you have this protection plan if the unexpected happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always helpful and solves problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is excellent. They are very helpful and I will always purchase their full tech service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a struggle of whether or not to buy a warranty! When I do, I’m glad I did. When I don’t, I’m sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think there's a product that I have purchased not also purchased the Best Buy warranty. The Geek Squad reps (W Lebanon, NH) have always taken care of any issues that I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    111111111

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use but I know that I will not have any trouble when I do need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hasn't been used yet but if the need ever arises in which it needs to be used it will be very helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad laptop setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased that the Geek Squad spent so much time with me to set up my computer. They were very patient answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you need help they got you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection to make sure to have help when I needed it. It was worth protection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There has been no issues yet. It's been a great Chromebook!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protect Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchase Geek Squad protection for every major appliance and electronic device purchase. It's worth it in the long term!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and efficient service, i got problems last month of finish the guarantee and they still respond to the 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection for Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop for my granddaughter for college and consider this extra protection a must! So glad it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I purchased this. I'm hoping to not have to use this, but I'd rather have it and not need it then need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my rep was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me set up my new computer which i bought from Best Buy. Haven't used them lately since we've been on lockdown, but will use them soon

    I would recommend this to a friend