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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11958 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 11,958 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was asvised on the protection plan and was well informed of the service. My spouse will be using it for college and woth the kids running around never know what could happen. So appreciate the sales rep knowledge they shared with us when making the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the laptop for my child for Christmas this year so it’s good to have that plan when purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use my geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive i geek squad on my step daughter hp labtop and never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is great! Efficient, professional team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really glad i had adding warranty because the st pete geeks squad are great they helped me everytime with my labtops. and even help my kids learn the right way to use their laptop for school and how to care for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously we'd bought Geek Squad protection for my daughters' laptop.s Both had isse during the 2-year plan, and Geek Squad did a great job taking care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regina in Geek Squad is an asset to BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing HP laptop and an unfortunate accident with it i sought help from the Geek Squad and Regina provided me with the best service i could hope for. She is amazing and professional. She is patient, friendly and courteous at the same time and certainly knows the business very well to get the client the best service possible. I am very happy with the purchase and with the Geek Squad department in general but Regina seems to have all the answers and knows to relieve the client from any concerns. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.have had problems with my kid breaking screens but never a problem with geek squad repairs or service. They’ve always gone an extra step to make sure they’re accommodating my misfortunes understandably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pricing for the time of warranty. I normally don't purchase warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security blanket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this protection. It is a security blanket in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's A Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop and reliable brans and I love the touch screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never have to use the protection but got it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but once my warranty runs out I’ll be happy I choose an extra insurance for my work computer. I’ve previously used their services and they give a quick turn around and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides what I needed for my product and the price was acceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite computer so far!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really amazing!! I loved!! I sure recommend to everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always looking out for my device. No reason not to purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I needed. I love the convenience of the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet used! But gives great piece of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents got me a cheap but nice digital camera for Christmas when I was 16. The thing about it was, the slightest bump could jar the system inside and render it inoperable. After this happened to my camera and the screen on my sister's was cracked, they decided to buy us one more but with a Geek Squad protection plan on it. I myself have NEVER bought any of my electronics without getting Geek Squad protection. All four laptops that I have purchased in the last decade, digital cameras, my husband's PlayStation and VR equipment. There is just so many things that can happen to these things accidentally that Geek Squad covers and they have literally saved my life on so many occasions when it comes to fixing or replacing one of my things that have been broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is key.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 3-Year Accidental Geek Squad Protection for my Lenovo Yoga 7i 16" laptop. I try my best to avoid eating and drinking around my laptop, but sometimes I just got to have a drink with me. In the event something does happen, I know I am protected. I hope I do not have to use the protection I have covered for my laptop. If I never have to use the protection it is not a loss of money for having it.

    I would recommend this to a friend