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Customer reviews

Rating 4.6 out of 5 stars with 11835 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 11,835 reviews
  • Rated 4 out of 5 stars

    Happy to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent - no issues whatsoever. High quality product that I Would recommend to anyone who has purchased a high Dollar piece of hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the geek squad in my back pocket just in case my computer stops working they can help me it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I year protesting plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the computer for my youngest daughter for this year 2020 Christmas. Haven't use them yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy repair. Or replace. When you call to repair. Always ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never be too careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it but it was good to have in case something happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are doing their best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to offer a protection. Plan that covers and at same location. Thank you geek squad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have NO idea if the anti virus protection is installed on my lap top like they said they were doing. It doesn't ever tell me that a check was done and I don't even remember what the program is called. I was not impressed with them "pushing" this whole program on me to buy for about $300. It was total tech support but no one can understand English when you get on the phone and you wait forever so it's pointless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved me a lot of money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this protection. It has saved me a lot of money on my purchases!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know you are covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service but it was worth having it being that this was for my daughters computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this! Never have a problem with warrantys..ne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful..geek squad has fixed previous computers ..

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Pauline. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Never go without!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a teenager and this has paid for itself several times over! I'll never go without this ever again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nessesarry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry nesesary, and usefull for myself. I relly recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use yet and I hope never use it, but the price I think was expensive per year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Luckily I haven’t had to use this yet, but seems like good coverage based on description

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid helped with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when i needed it very friendly and knowledgeable staff would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet for this computer, but I have used it for other items. Worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. It was time for an upgrade and I'm thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. It was time for an upgrade and I'm thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with having the extra coverage for the Geek Squad. They are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for large purchases. Help to keep your investment in electronics safe. A must have serive.

    I would recommend this to a friend