Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11948 reviews
(11,948 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Product ratings awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get Best Buy a 10 being excellent on making sure what I purchased is protected
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with their help and customer service They also talk in my language.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not worried knowing the Geek Squad is available!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Nice to have the extra protection, especially for a Laptop.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Have renewed every year!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this software! Have renewed it for the past 3 years!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its a good protection to have it provides answer with your laptop and reliable services
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped a bunch no questions asked! Highly recommended
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always use geek squad protection for all my devices
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great converge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty makes life so much easier wth this plan.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad answered all my questions very nice ppl
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the feel squad warranty, highly recommend
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase their additional warranty packages, as they always stand by them!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good idea to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the geek squad jus in case it covers mostly everything better safe than sorry
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for protection since it will be used daily
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Grat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to have it . Can’t beat it. My wife loves it. I’m going to get one soon.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
HORRIBLE. Worst customer service ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your device needs to go out for repair, refuse! You may wait weeks before hearing anything. The auto repair status is basically about shipping. And when something about the repair does happen, they don't update it. And don't expect any real repair agent to talk with you. Sadly, after hours of automation and waiting, you will get a friendly person on the phone, but they know nothing different from what you see online. The horrible lack of communication is one of the worse I've ever encountered. No way to escalate. No way to talk to someone who actually knows anything about your specific repair. Hopefully we will hear about our repair soon. And once we get our device back, I will let the local manager know and demand a full refund. And I might never buy another product from Best Buy. Really sad, I used to love Best Buy. Those days are gone.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Need to Protect that computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very important to protect my computer I purchased for my Daughter’s Graduation
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
GEek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend taking geek squad protection always very helpfully.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have already used this for a simple issue, they were hassle free and helpful.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protection. I would recommend when buying any product to buy protection
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend


