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Customer reviews

Rating 4.6 out of 5 stars with 11714 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 11,714 reviews
  • Rated 5 out of 5 stars

    3 Year Geek Squad Protection for a Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Lenovo Chromebook and the extended 3 year Geed Squad Protection. The Chromebook was for my wife, who is pretty trustworthy, but she also lets our Grandson use it who is NOT so trustworthy. So... I thought the extra protection would be a good idea, just in case. Best Buy usually stands by their Protection plans pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a laptop on Mothers day for my wife The staff was varry helpful on picking the right laptop for her needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect new device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I do have BestBuy's two-year protection plan. Anything can happen with laptops, TVs, cellphones, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in handy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the computer for less then three months and the battery just depletes on Overwatch alone, cant even last one match without plugging it in so now i was able to get it all fixed and squarwd aqay !0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I needed the Geek squad I was satisfied with the service I was given and my issues were resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Niece insurance FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very much worth it, because it is likely that your machine will get broken by your niece and then you wont be out of pocket for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for your computer. I got an almost 3 year old computer fixed like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Provides Safety in Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection this team provides for any item I buy. They definitely guarantee repair of the items from what I see and they make sure you leave happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Geek Squad for any and all purchases!! Spend a little extra for more peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's always a good idea to purchase the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We learned through the years that accidents happen and a spill can happen on our computer!! Also, we have had repairs needed for our previous HP. The screen became unplugged within the computer and Geek squad had to trouble shoot it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Geeks! Can't go wrong... You must absolutely purchase the Geek Squad with every Best Buy purchase you make. If you drop it if you break it they will be there for you; if you have a question, if you can 'can't work it they will be there for you, if you're buying something for a parent or for anyone who I like to call "tech-no - logical" you must buy the Geeks... To sum it up you must by the Geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No headaches or worry, get the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to purchase the Geek Squad protection plan on an open box item was tremendous! The peace of mind that comes with this protection plan is well worth the additional cost!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to be covered for a new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the plan for this computer as the last Lenovo packed up 17 days after I had bought it and had to replace it. Best Buy normally only allows returns during the first 14 days and said we would have to send the laptop back to Lenovo to have her fixed. Hope I don't have to use the service but have it if I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooddddddddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water damage fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. They were able to completely fix my laptop after spilling a gallon of water on it. It has been three year since then, and my computer is still like brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the 3-Year Accidental Geek Squad Protection plan give me an ease of mind just in case the computer malfunctions. It is also a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you a Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection on a just in case something happens, my sister has this aswell and i have seen how quickly they respond and are at yourt service., fixed her TV like new. I havent had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-1 Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and powerful 2-1 laptop that is very to use as a tablet. The pen works perfectly and that size of the screen makes it easy to carry and handle as a tablet. I recommend the product, I liked it so much that I bought another one for my other kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a nintendo switch replaced using this protection and I buy it on all of our devices and it almost always pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You buy anything decently priced please get this! Best money spent. Bought alienware and would never not buy this protection. You just never know when you will need it and get at least two years bc a lot doesnt happen in first year sometimes

    I would recommend this to a friend