Customer Ratings & Reviews

It was very protective my laptop was protected very well. The laptop was protected.

I signed up for the protection plan ($179) but shouldn’t have. When my covered laptop broke, I turned it into geek squad for repairs only for them to charge me an additional $49 to tell me they couldn’t fix it! They did give me a giftcard for the value of the laptop but between the planner and repair fee that cost me almost the same amount, so it was pretty much a wash. I am very disappointed and feel lied to about what the protection plan covers.

Got a Great Deal on the Laptop and since anything can happen i decided to insure it since the price for insurance is a Great Deal as well.

I took my hacked computer to the gerk squad. They were quick to fix.

I always wondered about the Squad. This time, I was pressed for time and needed my new laptop set up fast. They did it overnight and it saved me hours of problems. Then when I had another glich, they fixed it right away. The added feature that they will service all my computers is a wonderful bonus. I am sold on them.

There are the best in the business. I have never had an issue

I havent had to use this feature yet, but i am glad i purchased this for an extra ease of mind.

They really knew what they were talking about and because I bought the 1 yr protection, when I took my computer to them to be inspected it was free.

These people are great and smart. Great replacement plans as well.

Geek squad protection is a really good service. They only take a little while to repair your device and have it back to you in perfect condition.

Trust me it save you so much money buying the warranty if you don't and the item breaks or something is wrong you be repaying and lossing money.

Easy and fair service i will always suggest to get the waranty on anything.

Great pass came with the laptop and a bonus expense

Worth it for your tech purchases! I always get the protection, as it covers whatever you need. whenever you need within the dates!

Awesome house computer for simple stuff to do for yourself and kids

Couldn't get my software up and running without the Geek Squad. Peace of mind is priceless, and in this busy season stuff happens.

I am so happy i purchased this. I accidently spilled some water on my laptop and ruined the mother board. This warranty covered 100% of the repair. Needless to say, i will not be drinking water near my laptop again. Do yourself a favor and buy this additional protection .It saved me almost $400

So helpful, I always buy the protection plans and Best Buy has been great to help me. Never had an issue with them yet.

My kids slept on the screen with this coverage they took my computer in and shipped it off no cost to me and got it fixed and working like new

Best buy is the best pact to shop. Helpful people, and a geek squad to help if you have issues with you purchase in setting things up. They will walk you right through the steps