Customer Ratings & Reviews

The agents removed my old units and installed the new with professional excellence. They were incredible and couldn’t have done a better job. These folks represent Best Buy in a great way.

Top quality assurance!!!! Peace of mind knowing I have this additional protection!

Love the product definitely a good buy. Recommend to others

There when I need support for my new laptop I use for work

It only makes sense to cover our student’s new laptop with a warranty. We don’t anticipate any issues but can rest easy knowing if anything happens, we’ll be able to get it addressed.

My boys at the Diberville MS geek squad always do the best work. I've never had any complaints. The year package depends on the individual person. I personally got this one due to my own laptop situation.

great for travel & light use. Able to get all my emails and all work related duties done on it.

If you are buying any type of computer definitely spend the extra money for geek squad protection plan. They are extremely knowledgeable and great customer service.

I have purchased Geek Squad Protection before and have used it. It has saved me from high cost repairs and replacements.

They knew exactly what they were talking about when I needed help with my lap top

I haven’t used it yet but I’m sure it will come in handy

The Geek Squad Accidental Protection even protects against dropping and fluid spills, which are my two greatest risks. It is well worth the extra protection at a minimal extra expense

This protection is definitely worth the price considering controllers are easy to develop issues.

Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

I can always depend on the Geek Squad to answer any questions I have about my devices. They are extremely knowledgeable, patient, and explain things so I can understand things. Being able to make appointments online is very convenient.

I've been in Information Technology for 20+ years. I know quite a few things but technology keeps advancing. I also know I have not seen in all of what can go wrong. Comforting to know I have someone I can go to on my new laptop when needed.

This was purchased for a friend. She needed a new laptop and protection and geek squad is the best out there in my opinion.

I love this service and was very happy I could add Geek Squad protection to my purchase.

2 1/2 years in, broke screen, couldn’t replace it, so am getting a store credit for original value.

Always get this product to protect my investment!!