Customer Ratings & Reviews

I purchased the extended warranty for 3 years on my Chromebook as I do for all my products there have been occasions I have had to use the service and I don't have to pay any extra money

Haven't used it so for now it's a peace of mind for me. Can't say if I will ever need it but if I do, well you know.

First time using the G. Squad protection plan. Service was fast and issues taken care of without hassles. Highly recomended!

Great price for geek squad. I had to call them once and they were very helpful.

I already used the warranty, cracked screen. Didnt take very long to fix

I've used this protection plan on multiple occasions and been happy every time. From general tuneup/cleanup of older laptops to being able to switch out a new one because it didnt power up correctly. This plan is worth the money.

The Geek squad protection is great. I know from past experience that they take care of you.

For now until forever I will purchase Best Buy’s replacement plan. I swear by it.

Always iffy about getting extra things but I love getting geek squad.

The Geek Squad is one of the best purchases I have made at Best Buy. The Squad is always there when you need them - either in store or by phone.

Nice to know I don’t have to dress and spend too much time trying to figure something out, I can just call the geek squad. Also was nice to know if there was an accident I could get help.

I make sure that I get coverage for everything that I buy at Best Buy if there is one available and I recommend that to my friends and family

The Geek Squad is my go to team to fix computer issues. The team is polite, friendly, and they turn the work around quickly. They have also fixed problems right at the counter.

Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

Glad to have this when my child's computer broke. No problems at all when I needed to use it!

I always feel less anxious about my computer malfunctioning when I have the Geek Squad and service

Nothing major has happened yet but if it happens I know who to call and see if they live up to their promise. Otherwise it's peace of mind that should go beyond your typical warranty.

Added this to boyfriend's laptop. Didn't want to spend the money but was SO WORTH IT!!! Our son accidentally slipped my drink and it spilled all over the laptop while I was using it

They help when you need them. This is what millennals are good for! That all there good for.

Excellent employees. Very helpful with all my questions