Customer Ratings & Reviews

Geek Squad is always helpful. They go above and beyond. The definitely add value to the purchases you make at Best Buy. I would recommend them to anyone.

Of course we love Geek Squad and they're gonna protect my computer against anything and everything and hes not even spill something love love love this

Agents checked my device promptly and were professional with their communication and service.

Never thought this would be such a significant purchase but boy did it save me

Always worth the investment when purchasing higher end products. Highly recommend when spending over 300 on any electronic/digital device

Purchased this laptop for my son entering freshman yr in college, he loves it, everything he needs from fast processor to long lasting battery pack.

I love having the Geek Squad protection plan! It is comforting in knowing that I can come to get help when something might go wrong with my laptop. I think it a security net everyone should have!

Computers seldom ever have mechanical problems for a while, but an accident can happen at any time. It's nice to have 2 years to not worry about it.

They really helped me. My computer broke and I didn't have the protection plan and I hadn't had the computer for a month and they added the plan and fixes my computer in a week. Great services.

BB has been good to work with. We have had issues with the laptops we have purchased but we have been satisfied with the resolutions.

I was very impressed with the speed and understanding the technicians displayed. You are my favorite store.

Purchased to go along with a laptop that was purchased for a teenager. Need I say more. Just extra protection. Have other items that have or have had protections plans. Never had an issue with them.

Fortunately, I haven't had to utilize this service, but given how critical my device for my purposes, it is good to know the Geek Squad is there if I need it.

I decided to buy it, not only because it does cover accidents, but it also covers component, Gpus. fans, ram, motherboard, hdd and ssd, hopefully i won't need to use, but it's nice to know I have it.

I purchased a 2 year warranty for my laptop. They are always very friendly and helpful whenever I need help.

Great excellent service. Always willing to answer questions.

I got this protection plan for a gift I got for a family member. I hope that don't have to use it but better safe than sorry.

Hopping for the best. It gives me a little comfort.

Agents were so helpful and professional. Would definitely use service again.

love the extra protection for the computer. so far haven't had to use but in case of liquids or snow or rain its great to feel safe on this plan.