Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11907 reviews
(11,907 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad 1 Year Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use this protection for the product we purchased, but past experience with Geek Squad was always great.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great— Sometimes Long Waits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is awesome, this warranty covers everything basically. Although geek squad tends to be really busy and sometimes you end up waiting a long time to have your device fixed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A no brainer. The geek squad is always helpful. A must-have.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to get!!! The geek squad always does a good job.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having geek squad total protection gives me peace of mind on my large purchases would highly recommend to everyone
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I won't buy any electronic anymore unless I get the Geek Squad protection plan. Very worth it. I have used it multiple times.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Chromebook Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for school Chromebook as the unit is a refurb. You just never know with kids.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always choose to have this option from Best Buy for expensive items, such as laptop. GEEK SQUAD will take care of item if it has malfunction.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Accidental Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HAve had this protection for many years on different devices and very pleased and satisfied with the coverage and service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy warranty program is the best in the business. Hands down a must to get to secure your purchases.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, they never fail to remind me ahead of time when I need to renew the yearly coverage. And doing so is super easy!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You never know when needed. Electronic can fail, and if they do you get replacement of fixed. Good deal
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great service to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service to have they are very knowledge and great customer service
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its awesome to that i have this plane if anything happens.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used the warranty yet. So far, I have very good experiences with bestbuy customer services, technicians, and representatives.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used to the in-store and online remove services with excellent customer service. Very easy to use, friendly and knowledgeable staff, and quick resolution to issues.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Purchased for peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't needed to use this service as of yet but it is good to know that I'll have it, within 2 years, if I need it. Better safe than sorry.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for taking time to share this with us! We completely agree that it's important to cover your investments just in case. We hope you don't need to use the plan but will be here for you if you ever needed it.
Rated 5 out of 5 stars
Laptops and iPad repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This team never disappoints me. I have been using the service for probably 10 years and I’ve never been disappointed
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection is something that I believe you should always buy. Because you never know when something will breakdown.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Saved my business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An essential if you're serious about your technology.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend


