Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11957 reviews
(11,957 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
great service to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service to have they are very knowledge and great customer service
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bought for my mom with her laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom when I purchased her laptop even though she doesn't believe in purchasing additional insurance.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad computer coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giving it 3 stars because we haven’t had to use it yet, so I will update if anything changes!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase geek squad on all my electronics I buy from Best Buy. They’re services are great and worth the extra money paid.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I probably would never buy a laptop without protection. Hoping not to use it, but if I have to it will be worth the price!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Real nice present
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my mom and she loves it its everything i expected and more
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD SERVICE........AWESOME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME!!! Very Tech Smart!!! Kind, Courteous and very informative..................
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Buy warranties for one year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy service warranty for a year to be sure computer works well
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy, Known, Local
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my local tech support if anything goes wrong with my computer I know I can go to any Best Buy and get my computer fixed. So happy they offer this service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad warranty is always great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its always great to purchase a protection plan juat in case. So far, I have not had any issues with this product.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the buy, it covers alot and geek squad can fix alot
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used the warranty for my nieces TV and it went out. I had no problems getting a new one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase warranties with my items. Warranties always come in handy when accidents happen. Get protection!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughters computer. Very glad to have the support and service in case it’s needed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Superior
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment for any product you purchase there hassle free and excellent customer service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi John. Thanks for sharing this with us! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!
Rated 4 out of 5 stars
3 year protection plan for my HP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bougt the extended 3 year protection plan for y HP Envy 16 gb . Its great to have peace of mind!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t buy a device without it! Has saved tons of money in the long run
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have because you just never know what can happen.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Student: I’ve got this for my girlfriend. She’s very happy: so when she happy I’m happy!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.


