Customer Ratings & Reviews

We'll see if it was worth purchasing. I hope it is never needed. One of those insurance protection things they talk you into.

they stand by the warranty, gave full value of what I paid towards a new item.

I have not have to use it with this computer but The Geek Squad service at Best Buy is great

No matter what we buy, if Geek Squad protections comes with it then we are getting it.

they were helpful setting up my computer AND EXPLAINING HOW IT WORKED.

Geek Squad Protection is the best and I will never buy anything without it again. It worth it

The Best Buy Geek Squad protection warranty is the only one I buy. It always pays for itself.

Excelente responsable responsable responsable responsable

Worth every dollar for the peace of mind it provides!

I am always eating next to my keyboard, so accident protection was a must!

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Love the protection to my laptop it protects from any accident

great! my laptop was not working so I brought it in and they replaced it since I had this plan!

Nice to know that you are protected for three years when buying this protection plan.

Geek squad is always the best. That is why is love getting all of my devices from Best Buy!

It GIVES ME A SENSE OF SECURITY. I don't have to worry about future issues.

Love the Best Biy Geek Squad plans. I never purchase a product without this protection plan.

i like it because i could return it for exchange for a new one.

Geek squad always been good to me. Thankfully I have not had to use them a lot

Haven't had to use it yes so thats good. Plenty of broke stuff over the past so hope this helps.