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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11952 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 11,952 reviews
  • Rated 5 out of 5 stars

    Good explanation of warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson and Geek Squad personnel thoroughly explained the the benefits of the extended warranty. Appreciated the time they took to answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEEDED FOR SURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE NOT NEEDED IT. BUT I WILL PROBALLY INTHE FUTURE!!!!! I AM HARD ON MY ELECTRONICS!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great, had to get it for my first laptop and ended up using it within 4 months because of accidental damage while in my bookbag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this accidental coverage for any electronical items it covers just about everything The Geek Squad is amazing they can help you pair devices with any issues you may ever have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use for school and other daily products

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Add On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have product when you get with your laptop on Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there to answer any questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always there to answer any questions you have and can get you back up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't buy electronics without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Wouldn't purchase any electronic device without this protection. Geek Squad members rock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good if you can deal with the hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service center sticks and items always get sent back to the stores and are not fixed properly but the insurance is worth it if you can deal with the hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nesesity for all portable electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Is Perfect Wise Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad This Was Upmost Concern And Now I Can Sleep At Night Knowing This Product Is Safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my cracked Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to buy protection plan with all my purchases. It has always worked out for me when I have problems. It's worh the monies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent service amd the best way to keep your mind in peace knowing that your product can be fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price for the protection is well worth it. Never had a problem with my old HP, but just to be on the safe side I suggest it. Well worth the piece of mind if something should ever go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this if your purchasing anything expensive. It literally covers anything accidentally and I’m on the clumsy side lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know they are good from previously using so I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt very comfortable purchasing the 2 year accidental Geek Squad Protection simply because I'm a senior. I wanted assistance that I could depend on. I felt it was a reasonable price for product.

    I would recommend this to a friend