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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11952 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 11,952 reviews
  • Rated 5 out of 5 stars

    Great To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do Glad that I got this so if anything happens to the computer I'm able to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is no loss.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Super fast and techs are knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have warranty You think you might not need it but trust me you do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is so meek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I luv my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no help has needed since i purchase it. Everyone has enjoyed the product since i bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to have when you know nothing about technology. Saves you money on repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer, dryer, laptops for me and my grands awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has been flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their service, this is why i am a loyal bestbuy client, they go out of their way to help... their computer help has gotten me out of jams numerous times...

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dan. Thanks so much for your kind comments! We appreciate helping you out and making sure that you don't need to worry about problems. We look forward to seeing you again! If you have any questions or need help, please let us know.

  • Rated 5 out of 5 stars

    Hopefully never need to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad. Very good to get help from. It has always work for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a great price without unnecessary risk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it right away to get help with set up and get some questions answered. Very helpful and not rushed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover my six!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad added insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for an awesome price. It is super fast, easy to use and the quality is excellent. I would recommend this to everyone and anyone I know.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Always a necessity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

    I would recommend this to a friend