Customer Ratings & Reviews

I protect all my purchases with Best Buy no matter what

The peace of mind alone is worth the money, but having these guys able to fix your brand new laptop that your 3 year old is most definitely going to ruin somehow is what really kicks in the savings

I decided to go ahead and purchase this for safety reasons. Didn’t know if I should with the cheap laptop. I hope it came or will come handy one day... may have to get longer plan later ??!!??

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

I have never had a bad experience with geek squad, they have always been helpful to the max. Willing to take their time with you to explain, suggest and in some cases refunding items you are simply not happy with.

Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

It is a very good way to protect your computer incase of an accident and stuff, and its a great protection service. Love it so far.

Its peace of mind giving the lenovo chromebook to my grandson and having the protection of the geek squad!

I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying

Geek squad is the best! Anytime I need help, they are right there!

They help with any issues you have. Even if they cant help they can direct you to help

I actually had to use my coverage on my old laptop and they couldn’t fix it. They gave me full credit for the laptop which covered a brand newer and better version of the one I have. Very happy

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

The warranty covers almost everything. They thoroughly explained everything to me and answered all my questions.

The geek squad have been just a moment away. If I had any issue they answered my question quickly and concisely.

Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.

Help me get a replacement for the computer I bought no cost because I had the plan backing me

I had an issue with my laptop took it back to the store the geek squad check and gave me a diagnosis and repaired with no charge to me. It very good to have

Great laptop tablet. Only thing I don't like is the battery doesn't last very long.