Customer Ratings & Reviews

Glad to have gotten free coverage for my computer with it's purchase included in Best Buy Plus when buying my computer

Got this wonderful warranty for my 70” Samsung TV. This warranty is very important to me. It gives me peace of mind, knowing if anything happen within the 3 yrs. My TV will be covered

I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service

Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

a protection plan you cant pass up. Geek squad is the absolute best at what they do. No hassle. I bought this plan for a Chromebook I purchased for my grandson.

I got this for my laptop, it is a little pricey but worth it because you never know what could happen.

Geek Squad 3 year extended warranty covers all problems you may encounter without any copay, deductible or number of incidents!

The BestBuy protection plan isn't what it used to be. I had a computer a long time ago that my kids broke beyond repair and I went to the store and they fulfilled the plan on the spot. This time, my computer was obviously broken beyond repair but I was told it had to be sent to the service center regardless and at my cost of $85. I don't know when this changed but that's ridiculous. It would be 3 weeks before I heard anything back. I had to buy another computer on the spot because I couldn't be without one for that long. In the end they junked the computer, but the experience was not at all pleasant.

My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.

Haven't really had to use it yet but I have it just in case

I have used them numerous times and the package was a great deal for the issues I have had to come into the store to have fixed. When my hard drive was partitioned by mistake was the only time they did not help as much as I would have liked.

Haven't had to use it so far. I've used them in the past and they were very helpful

I do not think you should spend the money on a laptop and not protect your investment. I often times have to use my Laptop other places than my desk and I can be clumsy. Accidents do happen!

Always need to have extended support for your new technology purchases and this one is a good one to have.

My daughter has been using her brothers oculas but now she has her own. She is enjoying this VR Product like crazy.

great protection have had to replace the adapter twice already. the only problem was that best buy did not stock the adapter.