Customer Ratings & Reviews

It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while

Geek Squad crew is knowledgeable and reliable. I trust them with all of my electronics.

So thankful to get GS assistance around the clock. I don't need to worry about any type of problem that may arise. Now I can just call in to get assistance from a qualified GS member. PROBLEM FIXED!!

It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

Geek Squad helped me speed up my laptop after I purchased a new router. My older laptop was slow after the install. It previously worked fine. I havent had any complaints about the geek squad service.

I guess it was ok I never had to used the service. But, it was there in case I needed it.

Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

The protection plan is tops. No money out of pocket to fix my broken HP ENVY. NO questions asked about damage, No reciept. No problem. Everything covered. I am so glad i bought the protection plan.

In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

Warrenty is better than none ..in my way of work so at least its covered

Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

I have not used it but I know that it is excellent and incredible attention

Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

Bought this coverage for my last computer. Gave the computer to my son and forgot about the coverage. Brought it in for repair, still under coverage, so we paid $0 for repair. You bet I bought the coverage again for my new computer. Best $$$ spent.

Keyboard locked up, geek squad service repaired device first time and quickly. Explanation was easy to understand. Great value

I typically do not purchase a warranty on devices but this was a great value and they will fix essentially anything that can happen to my laptop. It worths the cost!