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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11781 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 11,781 reviews
  • Rated 5 out of 5 stars

    Geek squad exchanged my computee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me change and fix my computer they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m be bad to use this twice now ! Very good just wish it was for a longer period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident prone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I bought it. I am accident prone and fear I will spill on it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good protection

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always rely on the protection plan to be included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your ever in a technical pickle/ call the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go home without one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy a laptop from Best Buy with out one. I've more than saved the cost of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What IF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry! Purchased this just for the what if factors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it’s as good as it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases protection to for my laptop. I’m really hoping that if something happens to it for example if I drop it down it’ll be covered because that’s the main purpose behind me purchasing the warranty keep you posted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 3 year warranty plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 3 years of protection on my computer in case of accidents and have been please the with the accommodations for my devices by geek squad. They have always been most helpful and provide great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Protector Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome geek squad accidentally plan protects everything on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    40 inch Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Excellent clarity of this TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service on fixing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone knocked into our laptop and it fell. We thought it was okay until we turned it off later and noticed a crack on the screen. Fortunately we have the warranty on it and took it back to Best Buy Geek Squad. The timeframe they gave to have it fixed was right on the money and we have not had an issue with the laptop since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me find a great and reliable laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money for the Geek Squad Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the Geek Squad Service as a back up in case of issues . They have always been really nice, knowledgeable & fix the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love knowing i have protection for 2 years, it helps me a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I have purchased the Best Buy protection plans and have always had great service when I needed it. No hassle no nonsense. I always find it to be a great value on all the products I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection has been a great service for me. They for the most part have always answered my questions and given me direction into the issue with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that fact that I have protection all year round. I will definitely be buying again!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my cracked Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

    I would recommend this to a friend