Customer Ratings & Reviews

Geek Squad is always ready to help. I'd recommend them

This service is absolutely worth the money. The techs are polite and professional. They resolved my issues with my laptops. I highly recommend this service!

we love all Best Buy plans, they are effective and they always provide great service to us as customers

Nice support they fixed my xbox controller right away

You can't put a price on peace of mind. I will forever purchase the protection.

This plan saved me over $1000 because my dog nocked it of the table the geeks where so kind and i expect to get it back soon really grateful for quality service as promised

Luckily I have not had to utilize the 1 year Geek Squad protection yet but I have known others to use it in the past and it’s a must when buying electronics, I feel anyway!

Better to have it and not need it, that need it and not have it

Great value for the money $$$$$€$$$$$$$$$$$$$$$$$$

Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

This service is very good at protecting my devices at all times so I think they are a very respectable service

We are very happy with Best Buy service, they provide excellent customer service and support. Will always go back for any electronics at Bestbuy.

I experienced a problem downloading the security software. I called the help line number and I was scheduled a in store appointment. The tech corrected my problem and help me complete the process. I am very satisfied with the service.

Fantastic service! They replaced my laptop with no problems.

The extended warranty is a Best Buy are the best if something happens you’re bringing in any issue you a brand new one no questions asked I purchased this on all my products

Anytime I need help I get it with this protection I bought...Great to have Someone who knows what they're doing and do it fast Great to have the Geek Squad by myside

Protection is too expensive but if something happens its good to have. We have a lot of devices and it could become costly for our family. For families who have three or more devices should be offered a reasonable family protection plan.

The extra money that costs for geek protection is worth the money. If you don’t know how to fix issues with software or viruses geek squad is my go-to for fixing my issues.

I love that this includes accidental protection because im a clutz.

Great Protection for a high but economical priced Gaming Laptop!!! Great investment.