Customer Ratings & Reviews

Bought a new laptop recently and wanted additional support in case of accidents. Haven't had a reason to use the service yet, but it's good to know I have it just in case.

Excellent service especially if it is a laptop and a teenager uses it

The squad you need if anything goes wrong . So much viruses out there . They are there to help. Excellent.

Works for basic use not great for games…… Seems solid..

Loved having this it's the only reason why I buy from Best buy because of the geek squad

I buy protection for anything over $100 and BestBuy offers a good price for 2 years. I don't ever have to worry about what will happen if my product stops working.

Repair my childs computer quick.but didnt know it was just for q repair.it was for a 11 year old so she missed it up again and wasnt able to get it fixed.

Buying experience great; great geek squad is great

love the Samsung Notebook... very Easy to use AND CONNECTED AUTO TO MY WIRELESS PRINTER! THANK YOU GEEK SQUAD FOR TRANS MY APPS N GETTING THIS ALL TOGETHER!!

Have purchased before and it comes in handy! Will never purchase technology without!

Have this helps reassure me that if something happens I can’t get my computer fixed.

Haven't used the service yet but I feel much better knowing I'm protected in a bad situation.

We always purchase GSP's on all of our electronics. It is rare that we have had to use it, but when we have they squad has always been very prompt to get us all taken care of :)

I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers

I have used them before. For the most part they are pretty good, but some of the people they send out to the house are rude and unfriendly.

What a great way to save money on all my electronics needs and repairs. I have used my Geek Squad Protection a few times this year and would recommend this service.

Not for nothing but the extra protection on anything you purchase is always worth it esp when you have kids

The Associate at the store talked me into it and it was a great idea.

When I went to the store I had in mind a Apple device but then the sales person explain how great and all the great technology this one had and I could not pass the opportunity.

Good, but expensive to use only once. I don't use it like most people may use it; but I had to take my laptop in for repair and the protection was less then the repair itself, but if I'm using it only once - it wasn't worth it.