Customer Ratings & Reviews

Haven't used the service yet but I feel much better knowing I'm protected in a bad situation.

We always purchase GSP's on all of our electronics. It is rare that we have had to use it, but when we have they squad has always been very prompt to get us all taken care of :)

I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers

What a great way to save money on all my electronics needs and repairs. I have used my Geek Squad Protection a few times this year and would recommend this service.

I have used them before. For the most part they are pretty good, but some of the people they send out to the house are rude and unfriendly.

Not for nothing but the extra protection on anything you purchase is always worth it esp when you have kids

When I went to the store I had in mind a Apple device but then the sales person explain how great and all the great technology this one had and I could not pass the opportunity.

Good, but expensive to use only once. I don't use it like most people may use it; but I had to take my laptop in for repair and the protection was less then the repair itself, but if I'm using it only once - it wasn't worth it.

The Associate at the store talked me into it and it was a great idea.

Haven't had to use you the service yet but based on previous experiences with the Geek Squad I expect nothing less than great service.

Never know what can happen to your laptop around kids. Haven't had to use it yet

I like having added protection in case anything happens to my device because then I'm able to be comforted by the fact that Geek Squad would help me repair or replace it.

it's expensive compared to other places with warranty but if it's bad, you do get the money back in credit though

It works well. Easy to install. Easy to understand

Thankfully never had to use it but was so glad that it was there in case we did - would rather pay for a warranty than a brand new laptop any day

Great to have since my kids love to change programming and causes problems.

Always nice to have the easy of protection. Why wouldn’t you get it?

Have not used this and hopefully will not have too but want to make sure if there are any issues i am covered. in the past it has come in handy and saved me.

Purchased Warranty for ease of knowing it can be repaired when needed. Did not need to use protection yet? but knowing I have it is comforting

Always professional service. Very knowledgeable staff.