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Customer reviews

Rating 4.6 out of 5 stars with 11917 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 11,917 reviews
  • Rated 5 out of 5 stars

    Came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Came in handy a year later when my screen went black and had to bring in. Now today I get to swap it out because it was not able to be fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help with choice in protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal Very good Representation in technology. Help with choices of plans. I purchased the 1 year protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding! I haven't had any issues yet with my laptop but they were very helpful with listing all the things they would be able to fix/support if need be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect all your items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use protection plan. The price went down as so did some of the services but ut still is a good plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is great to have for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected even a little better totally recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, needed it for school. could be a little bit faster but overall a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know when you are going to need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at the store and at the factory were very responsive keep us informed of the inspection and work on our laptop. At the end, a decision was made to replace the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad so helpful and with all of my needs. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that they came up with a plan that covers everything you buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have for business purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plan with a new laptop purchased for work. I have not filed any claim on the plan and hopefully never have to do that. Bit it’s a peace of mind knowing I’m covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion everyone should get a protection plan. It covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion everyone should get a protection plan. It covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion everyone should get a protection plan. It covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't live without Geek Squad. I depend on them 24 hours 7 days a week. I know if something is wrong I don't panic because I know I have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have just in case something happens to your laptop locked up or whatever you purchased they're great with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In good hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used em yet but if you read the terms, you're in good hands!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth putting the extra in for geek squad they’re very helpful. It’s nice to know you have the security needed if anything goes wrong. Saves you from stressing!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is great, especially the ADH plans. All accidents are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good y ty o have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for our TV protection plan. Hopefully we won’t have to use it but it’s a good insurance policy to have and very reasonable price for an extended warranty

    I would recommend this to a friend