Customer Ratings & Reviews

Great Warranty for 1 Year in accidental i'm so happy

Haven't had to try this so far but had previous experience with geek squad that was great

Thank GOODNESS I bought this when I purchased my computer! Had to use it to replace a cracked screen! :) Geek squad got it replaced in no time.. no problems!

Anytime I buy anything from Best Buy I always get this protection you never know when you're going to have an accident and cracked the screen break it drop it and with this plan it's easy to get it replaced

Outstanding, highly recommend if you are getting any electronic product. these come in very handy and are always great to have if something happens to your device.

care free protection!!!! i will always buy best buy protection plans. It is very useful and worry free to have my stuff on vacation and other travel

I bought this because it gives me piece of mind. Haven’t used it yet but great to know I’m covered

gotta get this if you are spending big money on a laptop. will fix or replace if you break your laptop with a no questions asked policy

Hoping that if I ever need to use this it is as good as my other warranties I have on other stuff.

Since the computer is for the kids, it's important to have it fully protected.

Geek squad service is always reliable and worth purchasing

Love my device i been twlling pwoplw about it ao they can go purchase one

I purchased this protection plan based on the reviews I read on the laptop I recently purchased. I only gave 4 stars because I like the idea of what they’re selling & the protection but, I haven’t had to use it yet. If there’s ever an issue, I’ll be certain to share my experience.

This service contract is worth the cost. I had a problem with another item purchase and it was handled without any problems. This is a great deal.

The agents attached my TV to a brick wall with no problem and had it connected and ready quickly. The guys were very professional.

I got protection for my most recent laptop. Hoping to never need to use it, but if I do Geek Squad is usually pretty solid. I would recommend getting at least the one year protection for anything over $250.

Never know when you need repairs, better safe than sorry.

I bought an expensive laptop and it works good. I also bought the 2 year Geek Squad plan. Then I lost my charger. I was told by Best Buy that they would not replace it. It would've been nice if Best Buy would have replaced the charger. They should offer to replace the chargers at least once. The laptop cost $2,000 with the Geek Squad plan.

Came in handy when the kids spilled pop all over my laptop

I haven’t had to use it yet but I appreciate the thoroughness of the sales associate in explaining each tier’s benefits to help us cater our purchase to our specific needs.