Customer Ratings & Reviews

So far so good. I've used the geek squad service plan for other laptops and have been satisfied so far.

Protection plan experience has always been good. Thanks.

You never wanna buy some of that or warranty because if so, you pay more overtime

The product is very good with speed overall a great laptop

Great whenever I need it. Great investment whenever purchasing new technology.

I am hoping I will not have to use the warranty service but this was for a college student laptop that I know will get knocked around at some point.

geek squad solves all your problems when your device dont work they know how to make a customer come out with a smile

The accidental protection gives me peace of mind knowing that Best Buy is behind it. Now if anything goes wrong I am locked into great protection and satisfaction. Thanks.

Big believer in you get what you pay for. Always worth having extra protection should something so wrong.

geek squad can fix and replace electronics with no issue. They swapped my broken Nintendo switch before and I use them for all my electronics cause I have kids at home

Glad I have this service. I had it on the last computer and had to use it due to the screen cracking. I had no issues bringing it in and getting the needed service.

So far seems to be a good deal to get with your purchase.

I have had Geek Squad Protection with all of the devices I have bought from Best Buy. I have an issue walk right in with the device and the Geek Squad handles it.

Awsome Service with Geek Squad, very fast and reliable.

I wish it was this price for a longer duration of time. People are usually extra careful the first year they have the laptop, it’s after that when things go downhill and by that point it’s too late to use the service

Total tech is totally worth it! Especially if you buy appliances from BB they are covered as well. Stuff gets fixed for free.

We have not had to use the geek squad because the computer has not had any problems. But the knowledge that it is there if we need it is awesome.

Love the added protection option they make available to us with youth in the house this is best for us

I would highly recommend purchasing the extended warranty with a laptop purchase. Even if we never need the service, you are eligible for one battery replacement which makes the cost of the warranty worth it.

Like an insurance policy...haven't needed to call but great customer service at my fingertips makes thing much less stressful!