Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11918 reviews
(11,918 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Do NOT skip the Geek Squad Protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased Geek Squad Protection on all of our electronics & appliances from Best Buy. They make it easy if something goes wrong.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
WORTH IT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never NOT buy the protection plan....trust me it is SO WORTH IT! My Microsoft Notebook started having issues and the protection plan took care of it!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great to have geek squad. I recommend it all the time. Yep!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! So get it! Every time get the geek squad
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Go ahead and eat lunch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must especially with the COVID home schooling. The days of telling kids they can't eat or drink while on the computer is over thanks to home school
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind when you have their insurance. You know theyll fix any issues.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
We loved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good we looved our new compiuter, and we like spend in Best But , favors store
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Evesdropper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Idea. Affordable System protection plan! Add photo not functioning. Include review/report of incidents. Targeted customer/consumer - engineer. Spec
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
They gave me a new laptop on my word alone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my laptop quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It actually works but it’s too expensive to activate another one year
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad in the back of my pocket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it yet, but therre have been many times with my other devices it would of been nice to have the geek squad, so I am glad I have it now.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
A must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get your products protected. Geek squad has the best service. Always available and great customer. When i call to get help with my tv. Their right on it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This geek squad protection is awesome I just take my laptop in and they fix it it’s priceless and great to have if you don’t know much about computers
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Coverage on equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very wise to buy a extended coverage for your electronics that you purchased. It covers quite a bit and if you need to use it you have the electronic covered.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad: The Bee's Knees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the best when it comes to electronic repair
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is useful at times but it takes way to long to get items back. I had a problem with a part that showed up on the screen and instead of showing me they sent it off.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out to us about this. I apologize about that misunderstanding. It's possible it was a hardware defect with the device that required it needed to be shipped out for repair. We could absolutely look into this with you to make sure. If you would like further information or have questions, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Highway robbery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need a zero star. So this protection will not cover issues related to inaccessible BIOS. I have a 3month old faulty ASUS laptop that would only display the logo on power up and this plan does not cover that. Geek squad claims its a software issue and requires $100 to diagnose the issue and potentially another $250 payment to fix whatever they find. Buy this plan at your own risk!
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Customer Care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always purchase the Geek Squad Protection because we have found it to be so reliable....they always provide the best service ever.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, they help you in all they can. Waiting period may be long depending on the service required but they offer excellent service and options
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully you don't have to use this but if you need it... it saves a lot of money and Best Buy has a good repair record with me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Security n peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy the geek squad extended warrenty for all my items, They are the best
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


