Customer Ratings & Reviews

The geek squad service was really helpful with my broken computer and they got rid of the issue

The rep was attentive and helped me install certain controls for my kid to be safe online

Allow me to preface by stating that I'm disabled, I don't drive, and I don't have a person that can take me to Best Buy. Upon calling Geek Squad, since my new Chromebook has been defective since day one, the representative instructed me that I'd have to come in. I explained to him that I couldn't do that. He then offered to have someone come over for an extra $150 (ballpark). That's about all I have to say about that.

I love knowing that i can use my laptop with peace of mind without constantly having to worry on "what ifs" for damages.

Not used yet, will be using to xfer info from my old laptop to my new one. i hear they are excellent.

I never buy anything expensive without purchasing the warranty. I have used them in the past and Best Buy makes it easy to repair or repkace items quickly.

Very helpful as tried use new lenova, never had before. No c drive Ques, back up drive type need, etc. Very patient, answered all my questions, concerns and assisted through this process. Thank you.

easy to get in contact and get devices repaired. I have had zero issues

Have had to use Geek Squad. Hopefully it would be easy if and when I have to use them

This is the best value for your money, The teams across the country are well trained and can help you almost anytime of day. I highly recommend investing in the Geek Squad service!! Your own IT team anywhere there is a Best Buy! They can fix your computer, they can trouble shoot, they download new programs, and they do it fast!

I recently dropped my computer and having this was a saving grace! It covered all of the damage.

Great service, I recommend this protection to anyone.

Anything good all fungsional working im happy with this product

They have always been helpful when we call. If repairs are needed they are done in a timely fashion.

The "Squad" knows their stuff. Unfortunately, there are limitations to what they are allowed to do. For example: I had an issue with my trade in and couldn't leave it for them to finish the task. Just a bit of hassle.

This was for my 9 year old and she loves it and uses it daily

Great computer for basic searching and streaming. Nice sleek look. Sleek keys for ease of typing. Couldn't ask for a better laptop.

It's $50 but worth it! You never know what can happen in two years and that is exactly how long I will be really needing my Chromebook for while I'm in college. I saw this same Chromebook on Amazon and it had a two year protection plan for $100. This one saves money and you can actually talk to a person if you ever come into some protection issues. Protect yourself out here digitally y'all!

They saved me money with all my electronics and computers. I have sent most of them to get checked or fixed.

I absolutely love my insurance policy from Best Buy! It gives me total peace of mind knowing my purchases are protected. The coverage is comprehensive, easy to use, and such a great value for my money. I highly recommend it to anyone looking for reliable and affordable product protection!