Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11923 reviews
(11,923 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good value warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in clutch after my brother broke the computer i bought him as a gift
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have for highly techie product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you get something that's as expensive as the surface with the possibility that you could drop it, something inside could go wrong or the battery could fail you want a warranty for protection.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Damage Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use our laptops in all types of conditions and this product offers the type of protection we need to feel comfortable taking our laptops where we go!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You b crazy not to get the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get the geek squad warranty. you are crazy if you do not. I have buy everything at best buy.......everything and I have used the warranty a lot.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
get the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get the geek squad warranty. you are crazy if you do not. I have buy everything at best buy.......everything and I have used the warranty a lot.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatvproce and reasonable- i would highly recommend
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say. Geek squad has a really good reputation helping and servicing peoples needs. Its well worth having that extra service on your stuff you buy!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope I don’t have to use it but if so all should b
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have reviews the context and found that this will cover it all. Thanks goodness we haven’t needed it yet! But if so I have no worries
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the knowledge and friendliness of the Geej Squad. Will use them over and over.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Thing to Get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using it was a little complicated for me snice I couldn't go into the store because of Covid, but shipping and receiving it through the mail went fine.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has been very helpful each time I have purchased this service
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like that they will explain things for you to understand
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Such a great back up when things break!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always works great! Customer service always has no issue with broken items! Thank you!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to feel protected for this big purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you move the computer all over the house and need to keep it safe, it's nice to know you have a protection plan. You never known what will happen!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan on high $$$ item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc laptop for gaming, we purchased for our son schoolwork and we found this laptop and added this protection plan, hopefully we never have to use it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Misleading Geek Squad Protection Terms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read the fine print. If they decide, at their discretion, to replace the covered item, rather than repair it, they will issue you a store credit for the amount of the original purchase. However, the fine print states that in that case, their obligations for the extended waranty ar3 fully satisfied. Meaning, while you will get a store credit to buy a new device, your new device will not have the extended waranty. If you want that, you will need to pay for it again again. Basically in my case, i prepaid $309 to allow me to return my defective machine after the return period expired. I have a new machine, but i have no extended waranty, and less storage due to pricing and feature differences for in stock items. The terms stated in the simplified description are misleading and i do not recommend this service.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
peace of mind...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.luckily we didn't have to use it yet, but it gives me peace of mind to have it for my daughters college laptop especially with her being so far away...
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good quality for the price
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast good for working. Only issues have been wishing the camera was better quality and it needs more internal storage
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better safe then sorry , gives you peace of mind for worst case scenarios.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice package protection with extra benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice package protection with extra benefits. Bang for the buck!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


