Customer Ratings & Reviews

I firmly believe in the geek squad protection. I have an HP laptop that I purchased in 2009....their service and protection has been one of the main reasons why I keep coming back to Best Buy.

It’s good to have to have. So far I everything’s working good

Always worth it to invest in the oops for any of your electronics. Don’t want to say I should have purchased protection after the fact.

Excellent protection that i can just take to the store when i need

Great purchase i highly recommend Best Buy great staff

Great too have just in case you need to replace a item.

You got to get that warranty if you want to protect those devices

Better safe than sorry!! I always get protection for everything that I buy because things can happen and this is the best way to be protected.

Haven't had to use it yet. So I can not give a review

I like to know that I am protected from anything that may happen and have the peace of mind.

Never thought that this would be worth the money until water got into my laptop and could not be fixed. This protection plan was worth the expense.

Definitely exactly what I need because I have kids

Had a chrome book hinge snap and crack our a screen after 1 year. Got a full replacement from it, so of course on the replacement we got warranty.

I got this for my wife’s laptop in case anything should happen. Knock on wood I haven’t had anything bad happen yet but I’m glad I have the protection.

I haven't needed to use this yet, but it's been a great service!

Always buy the protection plan especially if kids will be using the device. Love the fact that I’mable to bring my device in for repairs or replacement if needed.

Highly recommend to anyone who have kids or anyone who drink by their cpu. Anything could happen and geek squad can come save the day .

I walked in with my laptop, not knowing you had to make an appointment beforehand. They were happy to squeeze me in and did a great job!

Always works great! Customer service always has no issue with broken items! Thank you!

The option to have your gadget looked at incase of any unfortunate accidents is very much handy. The price though can be decreased as it seems a bit expensive and also the collaboration of geek squad with different companies to provide an extra year of warranty apart from the manufacturers warranty would be greatly appreciated. For example, i bought an ASUS laptop which already comes with a 1 year manufacturer warranty, incase i want a geeksquad protection it's best if I could avail it after that 1 year ends rather than during the same time my manufacturer's warranty is present.