Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11924 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 11,924 reviews
  • Rated 5 out of 5 stars

    Always get Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this support you are limiting your ability to stay safe and maximize the product in question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did great work and talk about other thins they do and gave helpful ideas if i ever had trouble.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly believe in protection plans. I always purchase additional coverage. I have never had a problem when I had to call the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy for the money available! lets you work with the comfort of knowing your support team is only a call away....closer than India!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care free protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I break it basically it’s replaced… can’t beat the peace of mind…. Recommending this for all who love protecting there product…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vert Satisfied!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I purchased the extended warranty. Will be using it this week as we've had some unfortunate issues with our Xbox. Thankful I have the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get extra warranty for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good hopefully i dint need it but nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buys Geek Squad Protection on my Higher Priced Purchases. I like the Peace of Mind that it gives me if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an ABSOLUTE must have!!!! Without this, I would be without a few devices. It is worth the price for the investments that are purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is always a plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with protection plans on anything these days, its better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motherboard in my laptop died after four months. Dropped it off at my local BB, was shipped to repair center, and I had it back in my hands within a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped with everything so called me back and I told them that they would have to move to the house to rent it to get the car back and they

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent investment! I received professional service from the techs who worked on my laptops. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t make a big purchase without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my something-teenth major purchase from Best Buy and I wouldn’t make one ever without protection from Geek Squad. They’ve always been fast, curious and effective. A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer shipping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open box computer & was in amazing condition. Came in within less than 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it on this laptop but thier service is good and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. haven't needed to use ot yet but they have been very knowledgeable when i have questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great services. Always worked with me. It sucks that u cannot extend ur warranty towards the end of ur current one. That's one of the main reasons y I kept coming back to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go to the Best Buy and is a good customer service, this really work

    I would recommend this to a friend