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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11737 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 11,737 reviews
  • Rated 5 out of 5 stars

    Geek Squad is a lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is my go to anytime there has been an issue with my devices. This service is always worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra protection on any small appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item.lllllllllllljjjjjjnhhggghhhhhhuuujnjhhhhhhhhhuuuuuuuuuuuuuuuu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind for my new laptop, a good investment just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use but like the idea that if something unexpected happens the laptop is covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used once before my 1st year was up. Best Buy took care of everything without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your gadgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your gadgets please. If you’re purchasing laptops, televisions, washers, and dryers it’s best to make sure your investments are protected. Geek Squad is awesome at what they do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item.mmmmmkkkkkiiiiiuyy66665555555556y666666666666777777777777777

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the insurance don't be cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the extra money just in case you accidentally spilled something on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I had to have computer repaired and was done at no cost to me. Also-they sent me a new cord for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are fantastic. Really helped me when i needed them most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We encourage a warranty incase any accidents happen. You never know if you will need it and we are thankful we got this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job and well deserved payment for my device. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Geek Squad Service, but I have yet to need to use it. Hopefully I won't need it, but is good to have if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS has you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to use it, but I am happy that if an accident occurs Geek Squad has you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience at Best Buy! The staff was knowledgeable, friendly, and went above and beyond to help me find what I needed. Great selection and smooth checkout process. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I didn't dismiss it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use a computer, but fixing it is a whole different story. My laptop stopped work. I was very concerned because I homeschool and need to be able to access a lot of information and records. I took it to Geek Squad and they gave me a fairly long "possible" time. It actually took less than 1/2 the time quoted, and it turned out my battery was just completely dead, so it was replaced at no cost! I usually don't buy warranties but I'm super glad I did and that it worked out so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always helpful, 24/7. Love they can remote in and did issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is better to have it even if you don't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the accident insurance for 3 years, hoping not to have to use it, but it gives me a lot of security to have it even though in the end I might not use it, than not having it and being exposed to an accident with nothing to give me some security. I have had to use accident insurance before for other products and I have had no problem with the people at BestBuy providing support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 3 year to make sure my laptop was covered for the long term! Any time ive used this warranty ive had a posotive experience!

    I would recommend this to a friend