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Customer reviews

Rating 4.6 out of 5 stars with 11805 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 11,805 reviews
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection is a plus for my son's Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac book pro hard drive crashed, geek Squad saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac book pro hard drive crashed, geek Squad saved the day! all data recovered. They were very accommodating. No- brainer get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the service yet but will do so when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to have added this plan onto the ACER computer we got. Hoping it’ll help with peace of mind especially with young kids around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great cost saving Geek Squad service and reliability by trained and efficient team members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best Insurance Protection for the products they sell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience of Geek Squad and feel better about knowing I have support if something goes awry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection plans, they are well worth it and great service when an issue happens.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ask for original, not generic, if replacement need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geeksquad protection in all our products because its always useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is working perfect battery is very strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my experience with the first computer I purchased they helped me right away and replaced my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I haven't needed to ask anything of the Geek Squad yet it's nice to know they are there and ready to help me if and when I need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was a great deal. I know that suppossedly its more room than I will need but I like the options I have with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my trustee protection helps you at ease and never have to worry and totally worth gettinf!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy this warranty for accidents. they have always stood behind them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every time we have used it we have been successful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter's laptop was repaired efficiently and without additional cost

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear that the repair on your daughter's laptop went well! If you have any questions or concerns, feel free to reach out.

  • Rated 5 out of 5 stars

    I recommend that everyone buy this for there produ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that everyone purchase a plan when they purchase a laptop or phone as it always helped me out .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Geek Quad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Accidental Geek Quad Service Plan, has provided great services for my computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get geek squad protection on all our items we buy bc of the great service and coverage

    I would recommend this to a friend