Customer Ratings & Reviews

Glad to know that this is available if needed in the future.

I love Geek squad they’re very talented and knowledgeable employees. I’ve been thinking about upgrading my memory storage on my laptop and bringing it to them. Also gives me a lot of peace of mind knowing they can help me out with any issue I have if I need them.

I love having the support close to home. I also like that Best Buy keeps my purchase/warranty information on file.

Very good computer for a college student with architecture major

Every kid in school has to have one. This was an inexpensive option and gets the job done. Im sure we will be buying more since they break easily. But that's all of them. If you want an inexpensive but functional chromebook try this one.

I have yet to use it but I am content with the cost

this have been one of my better purchases I have been very pleased these past 2 years. downfall, I am in need of a tune up desperately ,as my compute is {as my 15 year old pits it} "laggy". Other than that the touch screen has a slight crack but with the 3yr geek protection, I have no problem getting that fixed quick!!! lastly, im a\stll onfused with there is no disk drive but I'm sure my son with help me understand!!

Couldn't be more pleased with our experience with the protection plan. We had a drop incident that caused some damage. The Geek Squad team sent it to the repair center, and they fixed it like new. The repairs were extensive, and exceeded my expectations. Life happens, and the protection plan is highly recommended to keep your devices in top working order.

This Laptop was purchased due to COVID-19 home school program. The Geek Squad received the laptop in store, diagnosed the physical issue, created a work order, and explained how the repair would be handled out side of the store due to COVID. Received text messages through out the product repairs and return process. A simple pick up was scheduled and affirmation of continued warranty was affirmed and we we out the door and back to Learning. #monkihausstudioshdx (TM)

No chance to use it. But it is for my daughter’s Chromebook. Usually it is easy to use if any problems with electronic products from Bestbuy. No worries if need repair.

Verificaron mi Laptop anterior y me instalaron mi Microsoft a la nueva

I purchased a Lenovo laptop at Best Buy three years ago and it has been great buy recently it got a lot slower. I had not purchased any protection plan at that time so when I took it into Best Buy for help, the Geek Squad agent, Chance, explained the Geek Squad protection plan to me and it sounded like a real good deal to me so I purchased the one year plan. I am so glad I did and the Geek Squad was able to get my laptop into great shape! Thanks for your help!

Have not had to use it yet but use them in the past. Always helpful and very knowledgeable when I need them. Have this again for another purchase review will be the same every time. They are great.

Protection plans for devices is a great way to protect your investment

Best protection plan ever. I get it with every electric device I get on BestBuy - worth the money!

just in case something happens it is good to have this protection.

I haven’t had to have geek squad fix the laptop I purchased but I have had them fix my old iPod touch years ago and I really loved how well they communicated with me and kept me updated!

Ive always been pleased with the service by Geek Squad.

Again I hardly had to use this one so but it says the more reviews I write the more chances I have to win but I will look into it and I will see what it entails and go from there

I have Geek Squad and hope I never have to use it!!!