Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11824 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 532 Showing 10,621-10,640 of 11,824 reviews
  • Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet although I have heard it comes in handy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually do not buy the warranty, but figured I should onbthis one as I bought a high end tv. Hopefully I will never need it, but good peace of mind. Pricey items should come with a longer manufacturer warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but most times there aren't any hassles using it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the first laptop I purchased. It has been in repair for over 5 weeks. No updates, no calls. When I call them they act as if I am bothering them. No text updates, no nothing VERY BAD PRODUCT AND SERVICE.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the price with how much I game. So I’m covered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good price for protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 3 year accidental Geek squad protection. Since the laptop was inexpensive, the protection was too. But it cost almost as much as the laptop. It's a good deal because you never know what will happen with laptops, even if they never leave the desk area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely buy again. Good price especially when on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have Geek Squad Protection , really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I got this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have a back up plan. This is my backup plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection -1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my favorite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t install office on this computer . I’m not going to give it bad reviews maybe I just couldn’t

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than nothing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive, but necessary as electronics don't seem to last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have extra protection on your electric devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program it self seems good but I have not yet used it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my laptop as a first time business owner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a must have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must have as you never know when it will come in handy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    N/A

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad i called for some assistance in why the laptop would not let download certain things the geek representative ended getting frustrated with me and hung up because I asked to speak with a supervisor. I had to call back and described my issue all over to a new geek representative and finally got the help i needed. Some of the geek squad can be very rude. 50/50 for recommendations to use geek just depends who you get on the line

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good I assume

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but they've been great in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT LAPTOP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS A GREAT LAPTOP 360 HP .IWILL RECOMMEND THIS TO EVERYONE

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Balanced Opinion Yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the service yet, will update the review once I do.

    No, I would not recommend this to a friend