Customer Ratings & Reviews

Little on the pricey side compared to buying with them directly or procetion that amazon offers when you buy products.

I got this just in case I have any problems I cannot figure out myself.

I got this just in case I have any problems I cannot figure out myself.

Horrible!!!!!! I never opened until it was too late to return and when I did it wouldn’t keep a charge’ I then took it back to BEST BUY and they made like the battery was good’ I then decided to use it and plugged it in to charge once again cause even when it’s completely off the battery doesn’t keep charge! This time I plugged it in for almost 5 hrs and it never charged up! I hate that I brought it from Best Buy I always had trouble out of their laptops but I listened to my Nephew and brought it and I regret it!!!!

Like any insurance I feel I could do better things with the money but after my last laptop got drenched in milk, (kids), I feel slightly more at ease knowing my new laptop is covered.

Great for peace of mind. They help you with anything!

With a newer model of laptop, protection is required.

The first time the laptop was taken in, they said it wasn’t covered. We had to go home and find our paperwork, then they said oh yeah.

Glad we bought the Greek squad it's good peace of mind.

Fairly decent for schoolwork laggy on literally everything else. After almost 2 years it completely stopped working.

I haven't used it because i haven't had an accident yet.

Get the extra protection. It is worth every penny.

Excellent way to protect your device for a good price

You have no choice but buy the warrenty and pray nothing happens, because Geek squad takes forever to fix anything and you do not get a loaner.

Can't really fairly comment as I haven't had to use it and actually we were refunded our money due to not thinking it was worth the amount. If you really need the support or damage your stuff, it could be valuable.

Worth purchasing, even if it was just for peace of mind.

The terms and conditions seem fair. Let’s see in time.

had a problem and the geek squads took care of it quickly

I had bought protection for my previous laptop as well and they took a month to check what was wrong with my laptop. They just ended up saying I need a new laptop. It was worth it though to put for the protection.

Great service, no problems. Someone is always there to help