Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11824 reviews
(11,824 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
D
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent had to deal with them yet!! Nice to have the back up help
I would recommend this to a friendRated 3 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used this service, I hope is good if and when I need support.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did they best to help me with my problem, even after my mother board got changed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Poor Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to get my laptop repaired, and was informed that my warranty expired! It would have been nice to receive a letter or a reminder that my warranty will expire soon!! Very angry I will never step foot in any of the Best Buy store ever again and I would spread the word ! Maybe in the future you could do something to help people that have too much on their plate and can’t remember everything and maybe I will change my mind and return.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Tryna get points for this review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv with easy nom nom nom nom nom
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Haven't had to use them..yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should be calling them as the computer seems a bit slow but I haven't call so I cannot give them a rating.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
accidental protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to add to my daughter's laptop as a just in case. Kind of pricey, but worth it if it's needed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive for what you get. Have not had to use yet
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
2 year accident geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 year accident geek squad protection for Microsoft Surface Book 3.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
It's okay.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little unclear at the outset what all is covered vs what isn't.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never had to use, made me fell better knowing i was covered just in case.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Ok if they can fix your laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to fix in store had to be sent off. If it could have been was going to be an excellent buy
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having free service tied to a purchase is a nice benefit.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if its worth $200...............................
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't really do its job they tend to break something when fixing my stuff
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Read the small print before purchasing a warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a cost limit for repairs... so if you reach the cost limit before the warranty expires (1-year, 2-year, etc) then you forfeit the rest of the warranty period. In other words, if they sell you a piece of junk and it has to be repaired or replaced, the cost if doing that supersedes the time left on your warranty.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Windows computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this because it wasn't what i expected.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
3 year accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Hoping I won't have to use this anytime soon.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not worthed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer broke, and protection did not protected me.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
I wouldn't know...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haha, I didn't need after all, so I can't really say if it was good or bad.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


