Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11825 reviews
(11,825 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Terrible to have that much extras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Told me my all in one would do the things I needed and it wouldnt
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect unless you plan to return it within a certain time because protection plans are nonrefundable
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
A waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just not worth the money. Like customers should be able to submit a claim online
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If it breaks I'm covered, but seems pricey if it doesn't break
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty is to expensive it should be cheaper Best Buy has the geek squad
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not know I payed for this service. Upsetting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t realize I was charged for it. And I didn’t need it.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
I'm professional lost my support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not purchase this product again ever pulling my support from Best Buy
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Hoping to get help one day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not helpful not helpful. Not helpful. Not helpful. Waiting for help. Hoping for help. Will try again.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Irrelevant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Irrelevant and total waste of money. Wish i didn't waste money on it
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasted money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They start this in tandem with the manufacturers warranty. Complete ripoff don't buy
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
No thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No point in getting they do not cover everything they state they do.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its like a warranty, longer you extend it the longer you on the hook
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Wouldn’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased the plan but then canceled the plan because I wasn’t driving another 1/2 back to Framingham.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used it yet the protection but lets see what happens
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont get/ waste of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service contract Doesnt cover software issues
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste money on something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review............................................... Dumb
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Very bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad. I am not happy with service. I got 3 hardware issues in a year. Really very bad.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its too expensive for the warranty it shouldn't cost so much
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that it can be fix’s it’s replace in case of accidentally dropping or water spills
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t repair my device after bringing it in store.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend