Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11825 reviews
(11,825 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Accidental Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very important protection, since we use the computer on a daily basis and will take it everywhere.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
4 Year Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 4 year protection is very important because you never know when is going to occur an accident.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Computer for College
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked up my refurbished computer earlier today. I'm already happy with my purchase. I've been needing a new computer for school and I usually get confused when buying a computer but it was really easy to set up and everything works fast/great! Thanks, Joy Systems!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Light Weight HP 14" Laptop !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far loving my New HP 14" Laptop , this time went for 14" screen instead of 15" screen. This 14" Laptop is much lighter and fast on startup , Browser's are opening up, alot faster . My old HP Laptop only lasted 2 years 1/2 .. This time I only kept on old Laptop for WiFi for New HP Laptop ,didn't want issues from old Laptop to be on to New HP Laptop ...Like Chrome not responding or slow at startup, I only use it for online shopping , playing games , search ,and glad that Chrome is working alot better on New HP Laptop . Didn't installed the Internet Security that came with HP 14'' Laptop . I have Norton Security which I been with them for long time . Thought Internet Security that came with New Laptop might conflict with Norton Internet Security .
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hmmmm...maybe I WILL get Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work in electronics. Since 1980. I never used to get extended warranties, as I can almost always fix something myself, assuming it would even break. Dirty contacts and cold solder joints years ago, to replacing BGA system-on-a-chip today. But in the last 10 years or so, the mass production of low-power devices means that power surges, manufacturing imperfections, and even the occasional drop (!) makes it much more likely to need to repair something, and that takes time, parts, and setting-up the workstation for micro-repair. There are rarely enough hours in a week to get scheduled things done, much less unscheduled. The 3 times I've used Geek Squad in the last decade were easy, helpful, and just a big time saver. I seriously consider it now on most big-ticket (and even 'medium' ticket) purchases. The coverage is also usually superior to other coverages, such as credit card or other third-party service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protección
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protección plan terms are very reasonable a most have for your computer coverage
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grek squad i place this on everything i buy i like to know it something happens i get get a new one or fixed and no cost to me
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranties are great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Accident forgiveness you pay for up front. Great choices make for better experiences.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A hit with the Children!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Chromebooks from Best Buy are a hit with the kids! They’re lightweight, easy to use, and perfect for schoolwork, streaming, or games. The battery life is so impressive that parents have to hide the chargers just to get their kids to take a break. Definitely a great purchase for families!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love new laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service!!! Love my new laptop guys!!! Ordered online in the morning, picked it up at lunch NICE and got a GREAT DEAL! Thanks Carl I
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best bang and quality for your $$$
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine. I like it a lot more than expected. When I first unboxed it the backlit keyboard had some keys lit while others were off. After a bios update and windows update the problem resolved itself and everything works. Afterwards, I ran a timespy benchmark to validate the 115 watt 3070 GPU and it is in fact a beast. I scored 10,935 with the GPU and 9700 with the processor. I was simply blown away. This is near desktop performance. On top of that the LED light bar is pretty cool when have it chilling lid closed. The keyboard and trackpad are both solid. I've tried the G15 zephryus and G15 TUF with a 3070. TUF was the slowest, the zephryus has a garbage speakers and soldered ram which bothered me. This seems to be heavier, but believe me its not that noticeable. Personally, I have this docked most of the time as it displays content on my external monitor.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Worry Free.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Yoga Very good and reliable PC I do a personal upgrade every 7 years . This is one has the NVIDIA GEforce RTX4050 and just get the same model fir my son with the RTX4060 because he will be running CAD design with it
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
PRICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest my laptop would work without major updates for 2 up to 3 years. No need to use GEEK SQUAD for minor updates. So the YEARLY price of TOTAL TECH is expensive. Usefull if you have recent multiple purchases.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good computer with Pros and Cons
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price the laptop does very good. I've got it running for right now minecraft at full settings and FOV and the laptop easily pushes 144 frames. Pros - Newer generation GPU with a 12th gen i5. Fast responses in games and in workloads. Great looking 1080p screen. Cons - Speakers are pretty terrible, plan to use headphones. The 4060 is basically a 3060, not much difference in computing power, power draw, clock speeds, or really anything else. Summary - better than average computer that if you get for roughly 1200 dollars is a good deal. Any more spent on it means you're getting scammed.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is worth your money, it runs smoothly and is great for college. It looks very nice in person.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coverage for my Best Buy products gives me assurance that if any problems arise I'll be fine
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not needed any help but it is great to know it is available.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good laptop overall, but one major problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've proudly had this laptop for over 3 years and it has served me well. However, I opened it to hear a crackling and found that my screen is separating from the frame by the left hinge. It's only slightly affecting my display, but of course, I'm unable to close my laptop. It's a very thin & fragile screen, and I feel that's why I stumbled upon this problem. Thankfully I caught it early, but I believe my whole screen is indeed going to have to be replaced amongst other smaller things. The performance of this laptop is A+ and was used daily for multiple hours for the past 3 years. Overall, I would recommend this to others, but take care when opening/closing.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
highly recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no brainer to go with any tech investment. helps you get the most out of your purchase
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
To be determined
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used yet but price was pretty good for what you get
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


