Customer Ratings & Reviews

Geek Squad has always been great when I need them, quick to get answers and help me out

Recommend only thing insurance expensive i wish it was cheaper but i did different insurance on it

Protect your investment and please consider purchasing a warranty plan, thank you Rami for helping us out. We are going with the protection plan

Never had to use it. I guess is a peace of mind to have. If you take care of your things you may skip in buying it.

I have this computer for almost one year, I can tell you I'm very happy with it and MSI customer service is amazing. I totally recommend MSI computers.

Excellent service at the store! The app easy easy to use !

Was at ease knowing I had access to the Geek Squad if I had any questions.

Worked for everything I needed except zoom meetings. I never could get the camera to work.

Do not buy. Super sluggish, loud fan even when I am barely doing anything, very deep keyboard (and noisy) and even when typing there is sometimes a delay. Don't be fooled by the the i7 chip, it's still only clocked at 1.7 Ghz, so it's not a fast computer. I will be returning and upgrading.

Always a great purchase for all electronics. Can be a little pricey but worth it in the end.

just picked this up today and it's ok. It comes with a 1TB HDD running at 5400 RPM. I would forego the TB for 500GB if it had 7200. The extra space is nice, though. Just not happy with the speed. Good price.

Use the geek squad protection in the past. Best Buy is great a covering their products and getting it back up and running. Very happy it covers accidental damage.

Great service.they were nice and very helpful.profesional and knowledgeable.

It is great to have this for when we have issues with the computer.

great, compact, Powerful this laptop is my favorite, its extremely light and easy to move from one room to another or travel in a back sack. 100% recommend

Knowing my purchase is protected beyond the manufacture warranties gives me the peace of mind.

So far so good .... Light and Strong ... Fan not too loud ... good for work and gaming =] 5 star for this product . Good deal !!

The squad worked fast and are very knowledgeable. They fix my chomembook.

Geek squad is by far the best investment. You'll never be let down. When something goes wrong the squad is there to fix it.

So far so good. The laptop arrived clean and looks like new. Will update if issues arise.