Customer Ratings & Reviews

They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(

I’ve never had issue when product had issue… they either replace or fix no problem

Perfect size for my garage. Tv is clear and sounds great.

Great plan to have for your laptop. Didnt have to use it

I always get the protection plan. Have had never had any problems with there services at all. for example I purchase the Samsung Q80 65" TV when they came out after that had problems with that TV. They came out about 4 times with 4 part's to the TV which re-build the TV except the frame.

Good nice customer service very friendly and attentive

Just incase something happens. I got coverage to help me out

I've always tend to purchase the Accident Protection for all my purchases. Especially useful on purchases for your kids, nieces, nephews as they get a little rough with the products. Just purchased this Accident Protection but Great to have peace of mind that my niece can enjoy this gift for the next 2 years with no worries.

I like have this extra coverage from the Best Buy. They are very helpful.

I heard a lot of good things about this warranty, so I got a 4-year one for my laptop.

I prefer to keep my products protected and this is a good option.

Allowed me to get replacement laptop when it died literally 1 month after manufacturer warranty expired.

RThe crew is very accommodating and friendly ready to assist you

I used Geek Squad on my last computer. Barely made last minute. They kept my computer over the time by over 2 weeks. Then it came back broke still. They gave a gift card in the amount. I got a new computer. I will still use their service but expect a wait. I paid extra to have my package shipped and it arrived later. They did not get back to me about this.

It is very important and also I definitely recommend each and everyone to have a protection plan

The Geek Squad Protection is a great way to protect your computer!!!

Awesome services alway they are always there when you need the help

Well worth the purchase. My husband dropped my new laptop 5 days after purchase and the screen shattered. Thankfully I purchased the warranty at the same time as the computer. All has been fixed and works well.

I can’t say enough bout how good geek squad performance is had laptop which was lagging five years old brought it in had it moving like new laptop only reason purchased new laptop is this one was getting outdated-had many different things fixed through years always had problems resolved. Now free virus protection incorporated into this service

They’re Great! The Greek Squad installed my virus protection on my laptop. It was very difficult and they took control of my computer and got the job done!