Customer Ratings & Reviews

I have gotten many geek squad protection plans from Best Buy. They are always good and if I need, they just provide a new product. Its perfect.

I trust the GSP to repair my devices. I feel their training is very good.

I haven't had to use it yet for my wife's new Laptop, but it's handy, and They make it right when it's needed. I've bought this before on some items, and BestBuy and the Geek Squad has always worked it out for us. Thanks!

Not need it yet.not use it yet.they should cover it.

Bro!!! Geek Squad is awesomeness! My TV stopped working on episode 6 of a 16 episode k-drama lol and they came and fixed everything. Crisis averted.

I went in for a consultation for my laptop. The agents were very knowledgeable and helpful. They quickly determined that I needed to have my pc shipped out. I was quickly notified when it came back in!

The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

Great plan for the price since the laptop was 1000.00. And got it for a teenager

Have had to use Geek Squad several times on different items and have been very happy that I bought it. Bought this to put on my granddaughter's computers and I don't have to worry about the because I know they are covered. Worth the extra money.

Make sure you ask questions because we were lied to by the salesperson. The manager did finally agree to replace the broken one but it took several phone calls and hours in the store to make it happen.

Best warranty product to buy for all of your products in your home from Best buy from the washing machine to the refrigerator to the computer to the microwave I'm very satisfied with the services that I received with the warranty

After not getting the protection on my last computer, I decided it would be a must to get the Geek Squad 2 year protection plan, especially if you want to protect my computer investment. The best part is the 2 year warranty covers the screen if it is ever damaged, along with repairs not covered by HP itself.

I am self employed and work out of my home and mobile offices. This service has been my lifesaver on several occasions while I've been at home AND at times in front of clients. I love the remote access service they provide. I have used this service for the last 4 years and will NOT be caught without it!

Geek squad is legit. They'll take care of your electronics. I brought in a laptop and got an upgrade. I would suggest alwaying backing up your data.

The promise of being able to take my notebook to my local BestBuy when I have an issue is very attractive. I have not had to use it yet and I hope I never will but, if something does go wrong, knowing that BB has my back is comforting.

I bought this warranty just in case I need it and it looks like I need to have my microphone checked out so I'll be heading over this weekend.

That plan is awesome Accidents happen And they'll replace her fix it that's great news

Great coverage for price. Glad I was able to purchase this for the computer.

Best buy always helped me when I needed to return an item that has protection. No fuss no problems

I have always purchased Geek squad protection on every laptop I have ever purchased at Best buy and there have been many as all of us in the family use them and buy new ones every year to couple years. I have had to use the protection several times and was extremely happy with the service.