Customer Ratings & Reviews

Chromebook has been repaired twice at no cost! I was so happy that I purchased this protection for my daughter's Chromebook. She is in college in NY and has been able to bring it to a local Best Buy for repairs twice -- very happy!

This is the best plan ever they take care of all you devices at the store and at home. Came to my home for free several times and set up my devices

Great whenever I need it. Great investment whenever purchasing new technology.

Very friendly and knowledgeable . Would recommend

Luckily haven't needed to use the Geek Squad Protection plan yet. Nice to know if I need it though, much more affordable option than purchasing new.

Beware of these geek squad guys telling you to use the warranty when the insurance covers nearly everything.

Haven't had to try this so far but had previous experience with geek squad that was great

Great too have just in case you need to replace a item.

Have to have. I have kids and this is very necessary as I am the clumsy one lmao!

This is a great protection plan if anything happens

I actually had an accident within 30 days of my purchase. Geeksquad stepped up and showed out! Hassle free repair with a short turn around. This service is totally awesome!

I've used this protection plan on multiple occasions and been happy every time. From general tuneup/cleanup of older laptops to being able to switch out a new one because it didnt power up correctly. This plan is worth the money.

Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.

Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.

I hope that I never need it, but knowing that I am protected against drops and spills gives me piece of mind. Accidents happen sometimes and at least I am protected 2 years.

Insurance.. need it so you don't go broke with repairs, but always unsatisfying and a hassle to use, and adds significantly to the cost of any purchase.

Two more years baby, you gotta love that! Make sure you always get this.

The staff is very attentive to the needs of the customer and does all they can do to make sure the issue is resolved right the first time

Geek squad will be your best friend when an accident happens to your purchase. Haven’t needed it myself but am glad I have it!

You never wanna buy some of that or warranty because if so, you pay more overtime