Customer Ratings & Reviews

Always get the insurance. Best Buy is so helpful with jt

The geek squd is awesome. Any problem i have i xan call them and they will help.

I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!

Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

works when I need it. Have never had a problem when needed.

Greatvproce and reasonable- i would highly recommend

The computer has its one year warranty but we bought this extended one in case our grandson dropped it

This plan saved me over $1000 because my dog nocked it of the table the geeks where so kind and i expect to get it back soon really grateful for quality service as promised

Geek squad has been there every time i call to help me get through a technical issue

Luckily I have not had to utilize the 1 year Geek Squad protection yet but I have known others to use it in the past and it’s a must when buying electronics, I feel anyway!

I have never had an issue when having to replace a defective product under this plan. Best Buy is awesome about standing behind their products that they sell and making sure their customers leave the store completely satisified.

Always invest in insurance especially for electronics that are known for having bugs.

I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

This plan is well worth it! I have had to use it a few times and the agents fixed my issues quickly and professionally.

Geek squad is always so helpful. I’d recommend their protection plan every time.

The package was way too good to not purchase for protection!

love the Samsung Notebook... very Easy to use AND CONNECTED AUTO TO MY WIRELESS PRINTER! THANK YOU GEEK SQUAD FOR TRANS MY APPS N GETTING THIS ALL TOGETHER!!

Excellent for my kids. They love working in this computer. Really Soft and comfortable.

The extra money that costs for geek protection is worth the money. If you don’t know how to fix issues with software or viruses geek squad is my go-to for fixing my issues.

The extended warranty is a Best Buy are the best if something happens you’re bringing in any issue you a brand new one no questions asked I purchased this on all my products