Customer Ratings & Reviews

I couldn't believe my luck!! How helpful and amazing customer service. Had such a great experience and they fixed my laptop that I recommended them to all my friends and family.

The protection plans is good and I recommend everyone to have it

Anytime I purchase electronics, it's a given that I also purchase the extended warranty as well. You just never know when your item may break or get damaged and it's a great feeling knowing that you are protected if that time comes.

I purchased the 3-year warranty on a laptop. The display started doing some odd things. Since it didn’t do it for them they said they weren’t sure what it was. Apparently if I had paid for their membership they would have run diagnostics for free. If there turns out to be an issue with the display or the graphics card, they do not fix it in house. They would have to ship it off and it could take weeks to get back. I should have purchased the manufacturers extended warranty instead.

I love being able to take my device to Best Buy to have them fix it. Sure I could fix it myself but I don’t always have time. They will fix or replace the equipment quickly

Helped me with many of the problems without issues

LOVE MY NEW NEW LAPTOP TREATED MYSELF FOR ONE!!!!

Puts me at a peaceful mind to know help is just a simple call away.

Very knowledgeable, and fast . I love the geek squad

Always good to have extra protection. Never know what kids might do next to your expensive device

So far Geek Squad has great service. I do prefer to go in the store to talk to a Geek Squad personal, not over the phone.

Excellent help with a computer issue I was having with my PC

Laptops have limited lifespans compared to desktops. Bestbuy has a wonderful plan that have added years onto the product use. Better than having to buy a new one every year or two.

Purchase this for our TV protection plan. Hopefully we won’t have to use it but it’s a good insurance policy to have and very reasonable price for an extended warranty

I love Geek Squad, they fix anything. I have had to fix my pc three times, they fixed everything.

I love this paln and buy it for all my electronics.

Get your products protected. Geek squad has the best service. Always available and great customer. When i call to get help with my tv. Their right on it.

The service was outstanding! I haven't had any issues yet with my laptop but they were very helpful with listing all the things they would be able to fix/support if need be.

Definitely worth putting the extra in for geek squad they’re very helpful. It’s nice to know you have the security needed if anything goes wrong. Saves you from stressing!

We found that the Geek Squad Protection is a great value that covers the electronics that we purchased from Best Buy.