Customer Ratings & Reviews

Glad I got this! I found the service to be very helpful!

I purchased the geek squad warranty on my computer for piece of mind

I need to always purchase protection plans. I have kids and its the best thing to do ever! Accidents happen and its better to be safe!

I'm glad I could get an extra warranty for this because this is for my youngest child. I haven't needed the service yet but it's great to have.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

I always buy protection on any electronics purchase. They are usually fairly inexpensive. I believe they are worth the price for peace of mind.

Geek squad protection service is amazing. Couldn't ask for more.

I'm glad we purchased this feature. We will definitely be using it for maintenance and if we come across any issues. So far so good. I love it!

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

the agents took care of a setup problem was having with new laptop they always do a good job it is worth the money for the protection program

Nice knowing they will fix it if anything goes wrong definitely worth buying the extended warranty

Good deal this is just one of those cases if you really needed it or not.

You can’t go wrong with added protection. Why wouldn’t you want to protect your electronics?

No need for agents to start this small lap top, everything is great!!

Amazing product . Love the overall look and feel! Recommends it.

Geek squad is great at checking out your item that has an issue and if it's not fixable then you can get a replacement item.

I was assisted by Crystal C. at the West Covina location. Excellent person and customer service.

If my kid dumps something onto the computer keyboard I know that I'm covered by this protection plan. The peace of mind is well worth it

I am so glad we have purchased this, over and over again. In fact, we have gotten bitten now TWICE by not buying the extension when our original expired. For things like laptops it's a must!

I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money