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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11781 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 11,781 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are very kind, knowledgeable and friendly. The try to help every customer no matter how often you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havnt had to use yet but its for a 1200 dollar ipad and my girlfriend is prone to breaking stuff so of course

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decide to get a warranty for it in case something happens to it and it covered to get fixed for any reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service if you need it easy to work with the team on issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad protection for all my expensive items since it gives me peace of mind in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pertection and great service they will help and repair any problems or issues you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad I purchased this plan for my laptop. My screen crack and it took a month to get fixed at no extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that best buy offers the Geek Squad. I like knowing I can rely on them for the technical skills I don't have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best working Chromebook in 2023

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer frome chromebook! Very operational..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad staff were fast and friendly my computers were way before they promised. Easy pick up service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a years worth of coverage for my laptop. I wish I would of gotten more than a years worth of coverage which is my fault not geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke my computer screen and was sent off to them. don’t like how long it takes to fix it but it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their protection is one of the best in the industr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their protection is one of the best in the industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on a machine that will be well used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine will be traveling a lot and get a use since it is for a high school student. Better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flesh and bones... not just a voice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad in the past, and they are well worth the price. It is much more reassuring to have someone you can look at, while you talk to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we have it just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use the service for this item yet and we hope we won’t have to, but we are happy we bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase with everything I buy at Best Buy. They have helped me out so much. It's totally worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help me with my TV issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my TV and called the geek squad and they came out the next to work on the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when my different products we’re not performing well in the manufactures did not wanna respond

    I would recommend this to a friend