Customer Ratings & Reviews

Geek Squad is known to resolve any issues that may present. It is smart to have this additional protection.

You device depends on this warranty. Always buy this so you don’t freak out if you break your item

This is a great product to have, it protects against viruses and threats. Haven't had any problems.

Purchased with a laptop for my son. Service has been used to repair a screen damaged so well worth the cost.

This is a must purchase for our household. I've had to use the service which was thorough and timely.

The agent help me out with all my electronics when ever I had difficulty, they are fast and easily understandable.

Always always get the best buy warranty. If you need it, its well worth it...

I always get the accident protection on expensive items. It is worth the peace of mind for me.

I always make sure I cover all my purchases with extended purchases , keep myself covered.

Excellent service. Took a little longer to here back from them after laptop sent in but got full refund!

I never needed it, but it was very reassuring to know that I had it while I did.

It's two years of protection that hopefully will not be needed. If it is used, I'll report back here to review what/when/how and if it's indeed a good value.

really good solve my problem fast test my device as soon as they can

Haven't had to use it, but good to know it is there just in case

The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.

I paid 3 years Greek squad protection for accidental damage. I visited three geek squad for at least 3 times and they were unable to do anything for me. They made me purchase more items which never fixed my problem. Later they asked me to leave my laptop for 4 to six weeks so they can take it to a third party to fix. Then they told me they will be unable to transfer my data and I have to do it on my own. My question is, why do you sell protection and support of you are unable to do it.

Girl was cute and talked me into it, hopefully won’t need it but I guess I have it just in case

Agents are always helpful..geek squad has fixed previous computers ..

When my kids talked into this I thought it was a waste. We have used it so many times!!!

When buying new electronics, this is a sure-fire way to make sure that your investment will be protected.